Tut IT

Server repair and hardware replacement on site

For servers in data centers in Frankfurt and Rhine-Main. We check the logs first and then replace only the faulty part. That saves spare parts and repeat visits.

Request an engagement Call: +49 151 56676634

What we replace

In servers from Dell, Huawei, NEC and Inspur, among others, and in GPU servers.

  • RAM

    Single modules according to the error in the BMC log.

  • CPU

    Replacement including thermal paste and a test afterwards.

  • GPU

    Also in GPU servers with NVIDIA H100 and H200.

  • Power supply

    Usually during operation, if the server allows it.

  • Disk

    Replacement according to your instructions, also with return of the old disk.

  • Mainboard

    With transfer of the parts and a check of the BIOS version.

How a replacement works

  1. 1Analysis

    BMC log, BIOS version and system logs, for GPU servers also nvidia-smi.

  2. 2Replacement

    Only the faulty part, old and new serial numbers are recorded.

  3. 3Test

    The server boots, no new errors in the log.

  4. 4Report

    The same day with photos to the client.

What you get afterwards

When
the same day, directly to the client
What
what was checked, replaced or installed
Serial numbers
old and new, device by device
Photos
before and after
Open items
with a note on what is missing and who resolves it

Frequently asked questions

Who provides the spare parts?

You or the manufacturer. We do not bring our own spare parts; we accept your parts and take care of the return shipment according to your instructions.

Which servers do you work on?

Among others, servers from Dell, Huawei, NEC and Inspur, and GPU servers with NVIDIA H100 and H200. For other manufacturers, just ask.

Do you also work for manufacturers or maintenance companies?

Yes. We do the replacement on site according to your ticket and report directly to you.

What is in the report?

What was checked and replaced, old and new serial numbers, photos and open items. You get it the same day.

What if the spare part does not help?

Then the report says what was checked and what makes sense next.

More services

Remote hands Frankfurt Rack & stack Server relocation Rollouts with a team Resident engineering GPU servers

Request an engagement

Send us the site, the task and the time frame. You get an answer with our availability. We answer in English or German.

Go to the request form
Ali Tut Owner, Tut IT +49 151 56676634 info@tut-it.de